The Visitor Centre is an ideal starting point when visiting Ford & Etal.
Situated just across the road from Heatherslaw Mill, the Visitor Centre provides information about Ford & Etal Estates as well as the many attractions in the surrounding areas of North Northumberland and the Scottish Borders.
A short screen presentation, “Ford & Etal - Portrait of a Working Estate", portrays the challenges facing the estate whilst information panels, displays, maps and 'trails' leaflets provide more useful information for visitors to help them make their way around. The Centre is not staffed every day but when manned there is always a friendly face on hand to welcome visitors, give advice or answer questions.
For visitors who are unable to access Heatherslaw Tearoom, the Centre is used as an alternative venue - please ask staff in the Visitor Centre or Tearoom for a menu and they will be pleased to assist you.
The Visitor Centre is a stamping point for Sustrans Pennine Cycleway (Route 68) and there are plenty of cycle stands available on site.
Examples of the work of various craft producers of Ford & Etal are on display and available to purchase.
There is a wheelchair available for use by visitors with mobility problems. Disabled car parking spaces are situated adjacent to the Centre. The Public Toilets are closed for the winter from 4th November 2019 to Spring 2020.
Accessibility: Car parking for the Visitor Centre is situated over the bridge adjacent to the B6354 and opposite Heatherslaw Railway. The walk from the car park to the Visitor Centre is about 200 yards with a slight incline from car park to bridge then a level surface. For those with mobility problems there is disabled car parking outside the Visitor Centre, accessed from the B6353 at the T-junction which displays a 'No Through Road' sign. Turn into this road and follow it for about a mile - you will come to the Heatherslaw Mill site where you will see signs for disabled parking. If in doubt please telephone in advance for advice.